My phone factory reset itself and I lost all my pictures. Is there a way to get them back?

[Wintertime97]

While in my pocket my phone was bumped a lot and it messed with the password lock and now it said its factory resetting itself. After getting back in, it showed no photos are anything a matter a fact. Is there a way to get them back. Thank you so much!!!

[Somewhat_knowledgeabl]

Do you have a Google account?

[Wintertime97]

yes

[Somewhat_knowledgeabl]

Ok so usually it has the backup assistant plus in settings>backup and reset. Also if it's set up the same way as my phone there's a box that says to back up your content.. if you didn't already you should check the box.

[Wintertime97]

there seems to be nothing to restore the photos on to the phone.

[Somewhat_knowledgeabl]

The email can be used if you were logged into Gmail before you reset it. You would go to backup and restore and there's the thing that says backup account i would click it and see what it says... another thing you could try is go to your gallery and click menu button and settings and than "content to display" wish I could help more

[Somewhat_knowledgeabl]

Gallery>settings>click your email there's options there too

[vzw_customer_support]

We know how important it is to retrieve your information. Are you aware if your device was backed up via any type of cloud storage?
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