My samsung 8 wont turn on
Dcdavis418
Enthusiast - Level 1

or answer calls, none of the reboot instructions are working

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Re: My samsung 8 wont turn on
bearone21
Legend

is the phone charged?

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Re: My samsung 8 wont turn on
vzw_customer_support
Customer Service Rep

Dcdavis418,

We can relate to your need to have working device. As bearone21 mentioned, is the device charged? What happens when you plug the device into the charger? Additionally, what happens when you press and hold the Power button and Volume button for 30 seconds? Here are those steps: https://www.verizonwireless.com/support/knowledge-base-207277/

KatiM_VZW

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