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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
NFL Mobile Not Authenticating.
neotremer
Member

So whenever i try to watch live video it tells me i have to login / auth. So when i do that, It sits there. I get a text saying "Unable to process your message, please try again later."

What is going on here? I hate missing the games.

Anyone got some information on this?

Labels (1)
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Re: NFL Mobile Not Authenticating.
Nu-Hir
Member

I'm getting the exact same thing with my phone.  I've tried uninstalling, reinstalling, using WiFi, using mobile data, clearing data on the App.  Short of performing a master reset, I haven't found a way to get this to work.

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Re: NFL Mobile Not Authenticating.
JayPike
Member

Same issue with the s3 as well.

0 Likes
Re: NFL Mobile Not Authenticating.
Nu-Hir
Member

And if it helps, I'm getting a 412 error and I think before I had gotten a 500 error as well.

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Re: NFL Mobile Not Authenticating.
neotremer
Member

500 is a http error.

Sent from my Samsung Galaxy S®4

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Re: NFL Mobile Not Authenticating.
neotremer
Member

And I have factory reset this morning. Same issue. Kinda getting ticked.

Sent from my Samsung Galaxy S®4

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Re: NFL Mobile Not Authenticating.
JayPike
Member

I'm getting that 412 error too.

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Re: NFL Mobile Not Authenticating.
DoktorFunken
Member

Same thing here.  I called support (because it told me to call when one of the failures happened) and they weren't able to help. I've gotten both the 412 and 500 errors. I'm on a Droid Razr M.

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Re: NFL Mobile Not Authenticating.
ashtontr
Sr. Member

Call their NFL mobile support, the makers of the app, at 800-635-5300

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Re: NFL Mobile Not Authenticating.
DoktorFunken
Member

OK that was terrible advice. When I press 1 for an account issue, and then press 1 because I'm a Verizon customer, it directs me to call Verizon. Which I've already done.