Need Download location of Verizon Wireless Software Upgrade Assistant - Samsung

[Bentmountain]

Need Download location of Verizon Wireless Software Upgrade Assistant - Samsung

anybody have the link to Verizon Wireless Software Upgrade Assistant - Samsung  and the repair assistant

[stargazer72460 · Accepted solution]

When you connect your phone to the computer with the USB cable you should get a popup message similar to the one shown below.  Choose the Run "VZW_Software_upgrade_assistant_installer..." by clicking on it.  If you have Windows 8 or 8.1 it will appear as a blue message popup in the upper right hand corner of your monitor.  Just click on the message and follow the instructions.

[Bentmountain]

That did the trick

[emk87]

Mine had it before but no longer works. Deleted all info but still no cue to install when connected. Phone boots up as a drive.

[vzw_customer_support]

No worries emk87. You can download the Software Upgrade Assistant via our support site at http://support.verizonwireless.com/support/system_update/6872.html.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

[ssilver31]

My anti-virus program, ESET NOD32 Antivirus 7, keeps quarantining this file "http://neofussvr.sslcs.cdngc.net/EUT_DownloadApplication.do?file=WINFSM_2.13.1001.zip" as "probably a variant of WIN32/Packed.Themida suspicious application." I think this is from the Software Upgrade Assistant.

What should I do?

[SuzyQ]

ssilver31 wrote:

My anti-virus program, ESET NOD32 Antivirus 7, keeps quarantining this file ...

What should I do?

If you are absolutely sure this file is from Verizon and is needed, then disable the antivirus so you can download and install it.  Then re-enable your anti-virus.

[SeiferTim]

I can't find the Download location on the website: https://neofussvr.sslcs.cdngc.net/ does not go anywhere?