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Need my phone working help!!!! I'm disabled
ranaekim
Newbie
‎07-01-2021 06:54 PM

I need my phone working something went wrong during the girl helping me with activation!!! I'm disabled I need my old phone back on or the new one going now

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Re: Need my phone working help!!!! I'm disabled
Doggo
Contributor - Level 3
‎07-01-2021 10:09 PM

If both phones are turned on, that can delay an activation. Try turning both phones off and only the new one back on.

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Re: Need my phone working help!!!! I'm disabled
vzw_customer_support
Customer Service Rep
‎07-03-2021 07:07 PM

Hello, we can help you with this activation. Please send us a Private Note to continue.

 

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