Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Network not working after Android 12 update

I have a Galaxy S10 and just installed the Android 12 update on 5/3/2022. Since then, you cannot use the network to connect to the internet, only wifi. And when you try to restart your phone, it will take no less the 4 restarts to get it back up to the home screen!!! 

Anyone else experiencing similar issues with any Android phone?


Re: Network not working after Android 12 update
Customer Support

We definitely want you to be able to use data without WiFi! I'm sorry to learn about what's going on, and I'm here to help you. Please try resetting your network settings, then power off and on, and try again to use data without WiFi. Here's a link with the steps:;