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RICMIT32, are you absolutely sure that your device is the S5? I ask because what you're describing sounds like the Always On Display option that rolled out with the Android 7.0 Nougat update, though that update shouldn't be available for the S5. If you go to Settings > Display, do you have an option there for Always On Display?
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Yes, it's an S5. I bought it over 2 years ago. It has the latest applicable update from sometime around the end of February. And this lock screen is not always on. It only appears when I plug in the charger or unplug the phone from the charger. When it comes on, there is a slide to unlock message at the bottom and when I slide, my pin pad unlock screen appears and this new screen doesn't appear again until I plug or unplug it. It cycles through a slide show of scenes, pictures that are not on my phone. It also says Good Morning (or Afternoon, or Evening depending on the time of day). It also displays the temperature, battery level, and I can scroll up to get a transparent view of the weather forecast shown over the changing scenes. If my ringer is on mute, i.e. vibrate only, there is a message that I might miss a call. It provides a selection of "That's OK" or "I don't want to miss a call". If I select that I don't want to miss a call, it sets the ringer to full volume.
I'm going to a Verizon store tomorrow to see if they can figure this out. It's not unpleasant if it's not some sort of malware. It also has appeared on my wife's S5 for a while, but seems to have gone away and is not affecting hers anymore, but we didn't do anything to make it go away.
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We want to get to the bottom of this immediately. Please go to Settings>System updates and provide the last system update?
MahrizaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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Last system update was G900VVRS2DQB2 applied on Feb 28.
Checking for system updates returns no system update necessary.
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Thanks for checking your current software RICMIT32. Please try resetting the network settings on the device. Here is a link with the steps http://vz.to/2bsCCWq . Also, let us know if your visit to the store was successful with resolving your concerns.
KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Had the same problem with mine. Don't know what app it was from, but I disabled it by pressing on the 3 dots on the upper right and selecting Disable...
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This new lock screen just showed up today on my Galaxy S7. I restarted the phone & it temporarily went away. I've tried disabling/enabling notifications from the Apps in settings. There is where the problem lies I believe...I haven't isolated the App that is causing it yet. I have some screenshots...the Golden Gate Bridge photo is mine and is in the mysterious double lock screen. Also, no notifications will show up on the double lock screen...no new email, no new message. I even received a call & had to slide to the right at the bottom to unlock to see who was calling.
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I have this on one of my Android devices but it is from a 3rd party utility app that clears the RAM and junk files etc...
I know you said it isn't from any 3rd party apps like this that you know of but that is honestly what I am guessing it's from.
Are you able to do a screenshot of your apps (go to Application manager/Manage apps>Downloaded Apps)? That may help in determining which it is if this is the cause....
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Hey lukevinyl,
It could be AVG cleaner…there are a [removed] loads of Apps! See all of the attached…
Thanks
Profanity removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator.
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It could actually be that as I have had that in the past and do remember it coming with it's own "lock screen/smart charge" function.
Don't see any other images or attached info showing apps but it might be AVG which does antivirus and some other cleaning fuctions...