New S8 Issues

[housebug69]

Just got the new s8. Cannot get the phone to activate. Help?

[vzw_customer_support]

We know you’re excited to get the S8 up and running housebug69. We'd like to ask a few questions to help get it activated. What’s happening when you try to activate the phone? What zip code are you located in? What service are you seeing at the top of the phone if any? Is your old phone powered off when trying to activate the S8? Have you activated the device online? If not, here’s a link to help https://www.verizonwireless.com/support/activate-switch-or-bring-your-own-device-faqs/

StevenM_VZW

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[bearone21]

make sure the old phone is off & call verizon from a pay phone!!! 800-922-0204