Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
No 4G
hillmanjoseph
Member

Was recently on a cruise in Alaska and British Columbia.  Had no 4G and used the ship's wifi. Returning home still had no 4G connection. Does not even register at the top of the phone. Please help.

0 Likes
Re: No 4G
Weth
Sr. Leader

Have you rebooted the phone?

0 Likes
Re: No 4G
bearone21
Leader

had you turned data off?

0 Likes
Re: No 4G
vzw_customer_support
Customer Support

hillmanjoseph We hope you had a wonderful trip. We are happy to help you. Please look for the private message we sent you. DoloresK_VZW

0 Likes