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No Service
Autoqueen
Member

Cannot make calls since Saturday Morning in Sun City, AZ.  Been through the run around trouble shooting so many times I can repeat it word for word.  Anybody else in the Sun City area having issues?  Zip Code is 85351.

This doesn't get fixed fast I am switching to AT&T tomorrow.  This is garbage

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Re: No Service
vzw_customer_support
Customer Support

We always want you to get excellent overall service. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa

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Re: No Service
Jell_Lee
Member

sounds like you've already done some work, but just to check... have you confirmed it's not any hardware issue by checking with UBreakIFix? reached out to Samsung through their Samsung Members app to see if it's a software issue?

This sort of issue normally would be carrier's issue, but sometimes it's the manufacturer... sometimes.

If you can, could you check the signal strength in your location?

Additionally,  info of your device's model number and the software version would be great

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