Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
No Way to Mark a Potential Spam Call as Not Spam
BMG4ME
Novice

I have the free Call Filter app. I want to mark a call that has been blocked as not being spam. There doesn't seem to be a way to do this and there needs to be.  Please fix.

1 Solution

Correct Answers
Re: No Way to Mark a Potential Spam Call as Not Spam
BMG4ME
Novice

I can do without the empathy, thank you!

You cannot do what I am asking, apparently, which is why I asked the question. It's not possible (except on an iPhone).  What are your plans to fix this lack of functionality?

View solution in original post

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
vzw_customer_support
Customer Support

BMG4ME

Being able to manage who is able to contact you is crucial here is a link that will show you how to use the features that are available in it now https://vz.to/30LUZke

EdwardL_VZW

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
BMG4ME
Novice

I can do without the empathy, thank you!

You cannot do what I am asking, apparently, which is why I asked the question. It's not possible (except on an iPhone).  What are your plans to fix this lack of functionality?

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
vzw_customer_support
Customer Support

BMG4ME, have you looked in to our 'Call Filter': https://www.verizon.com/solutions-and-services/call-filter/, or 'Smart Family' with the 'Trusted Contact' option: https://www.verizon.com/support/verizon-smart-family-faqs/#trusted-contacts?

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
BMG4ME
Novice

This discussion is about the Call Filter app so the answer is "Yes".

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
vzw_customer_support
Customer Support

Thanks for bringing this to our attention BMG4ME. I will definitely lift your suggestion to our leadership team. I hope the app is updated sooner than later to allow you to mark these calls.

 

JoeL_VZW

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
Spooky-Magoo
Member

I have the same issue, a legit business called me to let me know my order was ready but the call was blocked & marked as Spam.  It is a legit business and I need to get their calls.  How can I make the call as NOT spam?

Re: No Way to Mark a Potential Spam Call as Not Spam
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes
Re: No Way to Mark a Potential Spam Call as Not Spam
vzw_customer_support
Customer Support

We want you to maximize your experience with Call Filter. If a legitimate number is being identified as SPAM, please visit our Verizon spam feedback  to let us know. Please use this link as a complete resource:https://www.verizon.com/support/call-filter-faqs/. I recommend the entire page but line 2 under the

Call Filter spam detection and call blocking section.

-Bobby Johnson 

0 Likes