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No cell service at my residence
Me-2222
Member

For the past month we have had such terrible service at your residence.  I purchased 2 S71s this year as I was told that the 5G would help to bring all signals in better.  I live in Saxonburg, PA and there is no 5G.  I now have the same problem...NO SERVICE  Sometimes people can not even leave voicemail.  I do not understand what exactly is going on with Verizon.  I have done all of the turn off / reset/ undated...Nothing works.  PLEASE VERIZON... Get it straightened out.  This is an ongoing problem.

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Re: No cell service at my residence
Me-2222
Member

Edited to OUR residence.

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Re: No cell service at my residence
vzw_customer_support
Customer Support

As a valued customer, your service concerns are our concerns too. It saddens us to hear that you're experiencing service problems at your residence in Saxonburg, PA. I'd be disappointed too if I were experiencing service issues. Let's work to get this resolved and we thank you for the troubleshooting steps you've completed. Thank you for providing detailed information. How long have you been experiencing service issues at your home location? Is this happening indoors, outdoors, or both? -

RobertC_VZW

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