No connection...
sashmarie
Newbie

So... I have never had an issue with my S5 connecting to the internet whether it be through the LTE network or through WIFI. However I have had an issue of it connecting though it shows that I am connected to the WIFI and /or to the LTE network. None of my apps that function through the internet are working. How do I fix this?


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Re: No connection...
vzw_customer_support
Customer Service Rep

Lets ensure your device is running in top form, Sashmarie! Being able to utilize applications are vitally important. How long has this been occurring? Any recent changes to the device? Do you see improvements after completing a soft reset?
YosefT_VZW
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