We definitely want to make sure that you have a device that is able to stay on when you need in every way that we can, Bruce27u01. I was able to send you a private message so that we can work on this issue together and go over your options. Please feel free to respond to that message at your earliest convenience.
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!