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No video
ARTBIT38
Member

Since update, videos will not play and pics on apps like Pinterest take forever to load. This has never been a problem before update

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Re: No video
vzw_customer_support
Customer Support

ARTBIT38,

I use my phone for everything, so if I wasn't able to view videos too, I'd be concerned. When did you do the update? Are your apps all up to date? Is this only happening when connected to LTE?

 

ErinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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