Not able to receive phone calls
amyjohick
Newbie

When people try and call me they get my voicemail. And it doesn't register on my phone that I have received a phone call, just a voicemail notification. How do I fix this?

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Re: Not able to receive phone calls
naansalad
Specialist - Level 3

do you have do not disturb feature on somehow?

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Re: Not able to receive phone calls
amyjohick
Newbie

It says that do not disturb is OFF.

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Re: Not able to receive phone calls
vzw_customer_support
Customer Service Rep

amyjohick we all rely on our cell service. Let's make sure your service is up and running. When did this first begin? What zip code are you in? Were there any recent changes to your phone, like a software update or new apps?
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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