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Not able to send/receive international text messages
niko79
Member

I have been unable to send nor receive international text messages while in the US. Every since I switched from TMobile, this no longer works. Tried Samsung Messages, Messages by Google apps and nothing sends or receives. I had Tier 2 Tech Support do investigation on it and came with no answers and blamed other carriers (international). Neither wife nor me can send texts to Poland and received short text msgs from outside of US.


Can someone please help? I am traveling to Europe in 2 weeks. I must to have this working.

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Re: Not able to send/receive international text messages
niko79
Member
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Re: Not able to send/receive international text messages
niko79
Member

Was finally able to reach Verizon Tech Support. They were transferring me to level 2 and .... magically the call disconnected. No one called me back. I am on the verge of going elsewhere if this does not get resolved today.

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Re: Not able to send/receive international text messages
vzw_customer_support
Customer Support

Niko79, we never want to hear you looking to leave the Verizon family. I apologize you were not called back. Please share with me some details on what happens when you attempt to use the device internationally? Also, confirm for me if you receive an error message when attempting to send messages?

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