Not getting emergency alerts
69Bugdriver
Newbie

Yesterday, the 911 system in Hillsborough County, FL went down 2 separate times. My wife's Motorola Droid Turbo 2 received the emergency alert tone as did several other phones as well while in a Target store. My S7E did not.

I have checked & rechecked all the settings as seen on all the forums. Everything is ON.

0 Likes
Re: Not getting emergency alerts
vzw_customer_support
Customer Service Rep

I know how important it is to receive these alerts 69Bugdriver. These alerts do not come from us (VZW). We don't have a way to monitor them. As long as your settings are on, that is all we can advise on.

 

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes