Not receiving complete text message

[Ginger1498]

I am not receiving a complete text message.  I'm hoping there is a setting that I need to adjust to allow a longer text message to be received.  I can get about 10 lines then it just cuts if off as if that was the complete message.  It does not present the missing portion as a second message.  Anyone know how to fix this?  Galaxy S8 plus

[Ann154]

Can you have the person send it as a MMS message instead?

[Ginger1498]

I could do that but what I'd like is to be able to receive a complete text message sent from a computer to my Samsung S8.  A partial message with no indication it is a partial message is not working for me.

Thanks

[Ann154 · Accepted solution]

Send the message to the MMS email address Phonenumber@vzwpiz.com. To send via the SMS email requires the message to be limited to 160 characters and no special characters.

[Ginger1498]

That’s it Ann154. I obviously got only the first 160 characters. Thank you so much for helping me understand the limitations. Much appreciated.

Ginger

[vzw_customer_support]

Ginge1498, I am happy that Ann154 was able to properly clarify requirements. Does this answer all your concerns regarding messaging?

HarleyE_VZW

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