Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Not receiving notifications for emails, text messages or applications.
SCOELL90
Member

Samsung S6, Model SM-G920V. Using Samsung Messages app, and a number of Google apps, including gmail. I have modified settings in Notifications, and within Apps Manager.

I deleted many apps, and in the end, I performed a factory reset. It did not fix the issue. I have gone through all settings again. Still nothing.

Labels (1)
0 Likes
Re: Not receiving notifications for emails, text messages or applications.
vzw_customer_support
Customer Support

SCOELL90,

 

Notifications are definitely important and we want to ensure that you are receiving yours. It's odd that the issue would have persisted after a reset was completed. Just to be certain, does audio work with any other features on the device or no? Also, when resetting the phone, did you ensure that "Automatic Restore", found in Settings and Backup & Reset, was disabled? This is necessary since it will restore any applications or settings that may be resulting in the lack of notifications.

 

AdamG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes