I ported my number from At&t to Verizon yesterday. I can send/receive text messages and phone calls. However, I cannot receive short code SMS. I am currently unable to get on my bank account because the text never comes through. I have called Verizon and they assure me everything is working properly. I called my bank and they don't see any issues but they have done a support ticket and will look into it. Is there anything I can do about this? Is it because of porting my number? Thanks for any help!!
Thanks for contacting us. I see your having an issue with your texts. Did you contact our Port Center team to see if they can help with this issue? They specialize in porting issues.