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Not receiving texts
tpr223
Member

Wife and I both upgraded to S20+ yesterday.  Initially she wasn't receiving texts.  Returned to store and tech call Verizon and had network reset.  All seems well.  3 hours later my phone will not receive text.  When I attempt to text or when someone text me my daughters phone gets a text saying "Message to xxxxxxxxx (my number) deleted".  Her phone gets that message regardless of number text from.

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Re: Not receiving texts
vzw_customer_support
Customer Support

We never want anyone to have a problem with not getting their messages, tpr223. We have sent you a private message since the issues you are experiencing cannot be addressed here on Public Community Forum. Please respond only to that message going forward.

 

StevenG_VZW

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