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Not sending or receiving multimedia texts on Galaxy s20 ultra 5G
ChuckT1
Member
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Re: Not sending or receiving multimedia texts on Galaxy s20 ultra 5G
vzw_customer_support
Customer Support

ChuckT1, let's make sure we get your multimedia texts flowing through again! Has your phone recently gone through a software update or do you have a software update available? If you have a software update available, please make sure to perform it. What exact text app are you using on your phone? AliciaD_VZW

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Re: Not sending or receiving multimedia texts on Galaxy s20 ultra 5G
ChuckT1
Member

Thank you for your reply Alicia

I use pictures on my phone for work a ton so I got tired of fooling with it and went to a Verizon store.

After that I wound up with a few more issues however they have seemed to work themselves out.

Again thank you for your reply and have a great day.   

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Re: Not sending or receiving multimedia texts on Galaxy s20 ultra 5G
vzw_customer_support
Customer Support

We appreciate you keeping us updated, Chuckt1. Glad to hear your issues have been addressed. We are always here for you. Feel free to reach out to us if you have any additional questions or visit our support page. vzw.com/support

 

GersonG_VZW

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