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Notification about a call that was blocked a week ago.
SusanSch
Member

I have an  S10e. How can I get rid of the continuing notifications?  I know the call was correctly blocked.  Every time I start the phone I get the same notification.  I cleared the cache in both the phone and call filter app but I still get the same notification- going back a week.

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Re: Notification about a call that was blocked a week ago.
bearone21
Leader

unfortunately, even though you block 'em, they can leave a message.

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Re: Notification about a call that was blocked a week ago.
SusanSch
Member

There was no message.  When I start the phone I get a notification that the call was blocked over a week ago.  

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Re: Notification about a call that was blocked a week ago.
SusanSch
Member

I reached tech support at Verizon- finally.  And this is not uncommon with Samsung phones.  The cure is to select unblock.   You can always reblock through the phone app itself.

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Re: Notification about a call that was blocked a week ago.
vzw_customer_support
Customer Support

Hi, SusanSch. I'm glad to hear that you were able to contact a representative and resolve your issues. Please feel free to book mark our self-service support page just in case: www.verizonwireless.com/support Have a great Monday!

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Re: Notification about a call that was blocked a week ago.
vzw_customer_support
Customer Support

SusanSch, have you checked under your device settings, blocking for any possible disable button for incoming call or notifications?

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