Notification tones

[bmagatagan]

I updated this morning. Can't get notifications tones assigned to my e-mail.

Help!?

[vzw_customer_support]

bmagatagan we're here to make sure you stay on top of your emails! What kind of email account do you have? For Gmail notifications, please try http://vz.to/1ewF4Ik . For other POP/IMAP accounts, check out http://vz.to/1m063wN . If you continue to have trouble, keep us posted!

AshleyS_VZW
Follow us on Twitter @VZWSupport

[bmagatagan]

That was what I had to do to, reset it. I deleted my e-mail accounts and added them back in, I am now able to add/change ringtones. However, I had more choices of what ringtones, i.e. Zedge, to choose from before. I would like to be able to choose from those again. They are available when I set contact ringtones.

>>Personal information removed to comply with the <<

Message was edited by: Verizon Moderator

[Waimon]

Which mail app are you using? Gmail app or mail app?

[Ann154]

Use the "My Files" application installed on your phone and verify the notification tones are saved in the phone's internal memory in the notifications folder.

[vzw_customer_support · Accepted solution]

bmagatagan thanks for the info! The software update did make some enhancements to the notification sound for emails so all files may no longer be compatible. To review all the details of the update, check out http://vz.to/1ftFsHm

AshleyS_VZWSupport
Follow us on Twitter @VZWSupport