Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
November 2017 Update Charging

Since the update installed on November 3 2017 when the charge reaches 100% the red LED does not turn green to indicate charging has completed. Disconnecting charger turns it off. It flashes blue for notifications. I am guessing this is related to whatever was changed to get Fast Charging to work correctly again.

Labels (1)
Re: November 2017 Update Charging
Customer Support

JeffRinDC, it's certainly strange to hear that you are experiencing issues with the LED properly showing whether the device is charged or not. When you charge your device to 100%, do you have any notifications that might cause the red LED to display?



Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!