I'm getting a static sound when I stream Netflix, Fox Sports,and YouTube. It doesn't matter if I'm on Wi-Fi or 4G. It sounds like interference of some kind. I'm not having this problem on Spotify. I tried re-installing these apps to avail.
Is there a fix I'm not aware of? I will return it to the store next week
Gotcho12,
This is alarming to see this is occurring with your new device. You always have a 14 day worry free guarantee on any purchases. You mentioned uninstalling/reinstalling apps. I am glad you tried that. Since it is occurring with several apps, the last thing I would try is a factory reset: http://www.verizonwireless.com/support/knowledge-base-203264/ Before doing the reset you want to ensure you have everything backed up first: http://www.verizonwireless.com/support/how-to-use-verizon-cloud/
ChristinaM_VZW
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I gave the reset a shot and no luck. Will be in tomorrow for a potential
swap out. Thanks for the quick reply.
On Mar 10, 2016 7:06 PM, "Verizon Wireless Customer Support" <
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