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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Only getting 1x with one bar

Have Samsung galaxy s20 fe.  After losing network had SIM card replaced still happened received replacement phone still happening and SIM card replaced again.  Now only getting 1x unable to make calls,  This is a 5G phone now can’t even get 4g.  I have not moved zip code 87114

Re: Only getting 1x with one bar
Customer Support

We know getting reliable service in your area is essential, and we'd be glad to help in any way possible. It's clear this is not with your device at the moment after getting it replaced. Do you know of any other devices being affected in the same way? How long has this been going on exactly? *Zaak