Phone Quit working March 06 cannot get hold of anyone, live chat on my verizon is broken totally disgusted with Verizon

[Neo29]

Phone will not make or take calls, closest Verizon store has sign up says Local Cell tower down, but they are still selling phones that work???? and I live 30+ miles away so it would have to be multiple towers down, Verizon store says they changed the towers so I might need new phone???? No notice to customers???? Verizon live chat link is broken, 

[vzw_customer_support]

Neo29,

I regret to hear of the issues with the chat, but the good news is we are here for you. I have sent you a Private Note, please reply and we will be able to work with you securely.

ColinH_VZW