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Phone Quit working March 06 cannot get hold of anyone, live chat on my verizon is broken totally disgusted with Verizon
Neo29
Member
‎03-13-2020 02:27 PM

Phone will not make or take calls, closest Verizon store has sign up says Local Cell tower down, but they are still selling phones that work???? and I live 30+ miles away so it would have to be multiple towers down, Verizon store says they changed the towers so I might need new phone???? No notice to customers???? Verizon live chat link is broken, 

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Correct Answer!
Re: Phone Quit working March 06 cannot get hold of anyone, live chat on my verizon is broken
vzw_customer_support
Customer Support
‎03-15-2020 02:57 PM

Neo29,

 

I regret to hear of the issues with the chat, but the good news is we are here for you. I have sent you a Private Note, please reply and we will be able to work with you securely.

 

ColinH_VZW

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