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Phone won't ring
Youngsaavy
Member

My phone keeps resetting my ringtone on silent. How do i fix it?

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Re: Phone won't ring
vzw_customer_support
Customer Support

Youngsaavy, I definitely want to ensure your Galaxy S8 rings 100 percent of the time and that you don't miss any calls. When your phone sets the ringer to silent, are you doing anything specific with your device? Do you recall installing or updating any new applications when this became an issue?

 

Please rerference the link provided to check your Do Not Distrurb Settings to ensure the feature is not on. http://spr.ly/6583DnIFS

 

AlanS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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