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Picasa problem
sadiegirl61
Member

I need to DELETE A FEW PHOTOS in Picasa. How do I do that??

I gave deleted the said photos everywhere else on my phone.  Picasa will not let me delete.

PLEASE HELP!!!

Labels (1)
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Re: Picasa problem
vzw_customer_support
Customer Support

We want to ensure you get the assistance you need, sadiegirl61. We recommend reaching out to the manufacturer of Picasa so they further assist with deleting your photos.

MahrizaM _VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Picasa problem
sadiegirl61
Member

Thank you for your assistance. How do I get in touch with the Picasa people

for help??

Thanks,

Sharon

On Jul 13, 2017 8:27 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Re: Picasa problem
Elements
Sr. Member

I don't normally use Picasa, but doesn't it integrate with Google Photos? If so, you may need to go to the Google Photos website and manually delete them from there.

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Re: Picasa problem
sadiegirl61
Member

Thanks. I did do that. The photos I want to delete are no where else on my

phone except Picasa

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Re: Picasa problem
vzw_customer_support
Customer Support

We want to make sure that your issue is properly handled, sadiegirl61. You would need to reach out to the application developer for Picasa. One step you can attempt, if you have previously deleted the photos but they still remain, is clearing the cache for the application. You can do so by going to Apps > Settings > Storage > Cached Data > Clear.

HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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