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Pie OS Upgrade
MENDELEYEV3
Member

When my Galaxy S9 updated to the new Pie OS, I lost all ability to connect via bluetooth to my various devices (i.e. smartwatch & car).  The phone sees the watch (a Garmin vivoactive) but they are not able to communicate apparently.  I have tried numerous online help searches but nothing is working.  Any ideas on what can be done to either go back to the old OS or get my bluetooth connectivity back with the new OS?

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Re: Pie OS Upgrade
boringusername
Sr. Member

You can't go back to the old OS. Did you try restarting your phone?

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Re: Pie OS Upgrade
vzw_customer_support
Customer Support

Hello, MENDELEYEV3, and thank you for taking the time to reach out to us. Though we never want to hear that it's for this reason, we'd be more than happy to assist you further in regard to your current situaton. To start, let's gather more details in regard to your current situation. How long has this been happening with your Bluetooth settings? Also have you performed any troubleshooting steps since this has started to happen?

 

AnthonyM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Pie OS Upgrade
bearone21
Leader

with any os update there's no guarantee that what worked, will still work.

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