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Poor Reception in Steinhatchee FL
MulletMan
Member

Our reception in Steinhatchee FL has recently become worse. We visit there frequently and it seems like reception has degraded significantly over the last few months. Is that tower working properly? Something has affected reception. Please check on it, add capacity or build another tower.  

Re: Poor Reception in Steinhatchee FL
vzw_customer_support
Customer Support

We always want to ensure your service is working the way it should MulletMan. We are happy to help. What specific issue are you having with service (calls, text, data)? What is the zip code and nearest intersection where you are experiencing trouble? Is issue only indoors or do you have trouble outside as well?

RashadM_VZW

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Re: Poor Reception in Steinhatchee FL
MetalHead103199

Everything(call, text, & data) don't work. 32359, at 1611 Wildwood Dr. NE, is where I'm having problems. Whether indoors or outdoors, makes no difference.

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Re: Poor Reception in Steinhatchee FL
CatJo
Member

Same problem  in Old Town, Fl

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Re: Poor Reception in Steinhatchee FL
vzw_customer_support
Customer Support

MetalHead103199,

 

Thank you for the added information! I checked on the area and there aren't any alerts or outages at this time. What's the make and model of your device? How long has this been going on for you? What does your device show for signal?

 

RyanC_VZW

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Re: Poor Reception in Steinhatchee FL
vzw_customer_support
Customer Support

Hello, being on top of your service is vital, especially if you are having reception issues. When did the issue start? What recent changes have occurred? What exactly happens when you try to use it?

 

GilbertoL_VZW

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