I live in an area with alledged good service but in order to make or receive calls on my S 9 plus I have to run outside and stand on the ledge to make or recieve a call, not too happy with this. I can get and recieve textsvin the house. I’d like to get rid of my landline but the Verizon signal is unreliable, help
We understand your concern, KerryCRNA. We appologize for any confusion, do you have WI-FI inside of your home? CecileC_VZW
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Having to go outside to use your phone is not the ideal experience. We want to provide useful information on improving indoor service and set proper expectations. Due to many factors outside of our control indoor coverage cannot be guaranteed and this is the reason that WiFi would be a benefit. WiFi Calling can help the ability to make and receive calls while at home. Have you given this a try? Please take a look at the details about WiFi Calling using the following link: https://www.verizon.com/support/wifi-calling-faqs/.