Post KitKat 3g Connection Indicator Always Gray (Bars are white) No Connection
Trelander
Newbie

Every since my KitKat update I can only connect with a 4g connection. Unfortunately for me, if I am at work my connection drops to 3g - which doesn't work. I have tried re-seating the Sim Card and resetting to factory and has not done anything for me. I used to get perfectly good 3g signal and now I can't anymore. Any suggestions?@

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Re: Post KitKat 3g Connection Indicator Always Gray (Bars are white) No Connection
tikibar1
Community Leader
Community Leader

Ensure the network mode is set to CDMA/LTE and not Global.

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Re: Post KitKat 3g Connection Indicator Always Gray (Bars are white) No Connection
Trelander
Newbie

I've done that as well - thanks though. I've actually cycled in an out, rebooted in each etc.

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