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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Remove third party voicemail greeting
Hannah1682
Member

I need tech support for removing a third party voicemail greeting from my phone. I downloaded an app to block spam calls and didnt end up liking it, fully uninstalled. But it still has control of my voicemail. I'm not sure how to remove. I have tried switching to a standard greeting, and I've rerecorded a custom message. No luck. I have a samsung galaxy S10.

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Re: Remove third party voicemail greeting
vzw_customer_support
Customer Support

Making sure that you are able to use your Voicemail is definitely important, and I would be more that nappy to help you look into going back to your standard Voicemail once again. The first thing I would recommend is to try resetting your voicemail by dialing *86. You can also go to your My Verizon to do this as well. The following link will show you how: https://www.verizonwireless.com/support/knowledge-base-17076/. AlfredoR_VZW

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