Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Remove third party voicemail greeting

I need tech support for removing a third party voicemail greeting from my phone. I downloaded an app to block spam calls and didnt end up liking it, fully uninstalled. But it still has control of my voicemail. I'm not sure how to remove. I have tried switching to a standard greeting, and I've rerecorded a custom message. No luck. I have a samsung galaxy S10.

Re: Remove third party voicemail greeting
Customer Support

Making sure that you are able to use your Voicemail is definitely important, and I would be more that nappy to help you look into going back to your standard Voicemail once again. The first thing I would recommend is to try resetting your voicemail by dialing *86. You can also go to your My Verizon to do this as well. The following link will show you how: AlfredoR_VZW