Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Replacement heck

HTC to Galaxy S8 has been heck.  Verizon chose this for me when HTC battery went bad.  Took me 30 minute to crack first phone.  After 4 months of broke Glass screen, I put in a claim and got a new S8, with a crack in it.  And the newer new phone doesn't work.  Thinking of leaving Verizon because of their policy of not allowing upgrade phone to be shipped to a PO Boxes.  Pretty sure I'm done with Verizon.  You can't even talk to a live person.

Tags (2)
Re: Replacement heck
Customer Support

We know having a properly working phone is essential, petey775. While we're unable to ship packages to PO Boxes, we have In-Store Pickup and other options available to help get orders complete.