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S10 update lost ability to send pics in text app.
txcharlie
Member

Updated system firmware today and lost ability to send pics or gifs in texts.  I get the message "invalid destination address".  Also have a message that the phone is not activated, but it is.  Wifi Calling will not activate and message to turn it on keeps popping up.  I have done a factory reset and nothing has changed.  Any help is appreciated. 

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Re: S10 update lost ability to send pics in text app.
vzw_customer_support
Customer Support

That's rough. It sounds like all of this corresponded with the upgrade happened? We would definitely like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa

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