S10e, purchase credit

[larmartwn]

I purchased this phone for my husband in July 2020.  It was supposed to have a credit.  I asked about this when I purchased it and was told it takes a couple of months to show up.  It was not on the purchase contract.  I trusted customer support.  Still no credit.  Any ideas?  I got dizzy trying to do stuff online with Verizon.  Thanks

[vzw_customer_support]

We always want to ensure you get the right promotions for your purchase, larmartwn! I will be sending you a Private Note to assist.