S20 ultra update
Mocoranger
Enthusiast - Level 2

Every other major carrier has updated there S20 ultra to the may or june security update with the autofocus and close up zoom tab. Why hasn't Verizon done this when it's been available for weeks?  I don't want to hear it's samsung because we know Verizon adds their own carrier bloatware and pushed it through their servers. Verizon wants to be number one but can't even provide simple firmware updates.

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Re: S20 ultra update
vzw_customer_support
Customer Service Rep

Hello Mocoranger, thank you for contacting us today. We know the importance of keeping up with the latest software updates, and we'd love to help. We work very closely with the manufacturers to make sure the updates are up to par with our standards. You can learn more about the software updates that are available for your device at https://www.verizon.com/support/samsung-galaxy-s20-ultra-5g-update/.

 

-UbaldoJ_VZW

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Re: S20 ultra update
Mocoranger
Enthusiast - Level 2

Monthly updates were promised with flagship phones. April 7th was the last update. Meanwhile all the other major carriers have had two updates since Verizon's last update. 

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