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S21 Overheating
alisham
Member

For $750 I should be able to watch YouTube for an hour. My phone, which I've had for 3 days overheats from 1 hour of YouTube. No games open, cache cleared, and all system updates installed. I don't even have a case on it, because I ordered the wrong size and had to exchange it. Will there be an update to fix this or should I be sending this back for a refund during my 14 day return window?

Re: S21 Overheating
vzw_customer_support
Customer Support

We always want your phone to be working properly. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

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Re: S21 Overheating
9wood
Sr. Member

I would look at a exchange or contact Samsung about the battery

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