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Same here.
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Thank you for this visual. We would be happy to look into this with you. To allow us to do so, please leave us a Private Note here, or reach out to us online @VZWSupport on Twitter or Facebook.
*Robert
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I know the importance of getting the Voicemail working again. Have you tried clearing the cache and data of the app via Settings > Apps> Voicemail> Storage > Clear Data. -Yale
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This does not work. Tried numerous times.
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I thought I replied, but not seeing it. I deleted cache & data. I powered down, waited a few minutes and powered my phone back up. I am still getting the same error message.
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We understand how important it is to have access to your Voicemail. Have you attempted to change your Voicemail password?
*Ellisandra
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I have not changed the password. I can still access my vm using my code on *86. Just not getting visual vm
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Your troubleshooting efforts are greatly appreciated. We'd like to take a closer look at your account. We've sent you a private message for further assistance with your account. - Christian
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Hello, Vic01. I see one of my colleagues sent you a private message. Did you receive it? Are you still in need of assistance?
-Natasha