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Correct Answer!
S21+ software update issues
Kforshag
Member
‎03-13-2022 05:51 PM

Trying to check for software update and getting a message saying "cannot connect" and shows an error. Is anyone else having this issue now??

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Correct Answer!
Re: S21+ software update issues
vzw_customer_support
Customer Support
‎03-15-2022 05:55 PM

We know how important it is for your device to be kept up to date. Are you currently connected to the Verizon network?

*Ellisandra

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