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S22+ 5G switches to 4G at one location
tac3061
Member

I have a S22+ that works as intended most of the time, but I've noticed that it drops to 4G in an area that is surrounded by 5G availability. I am moving to a new home in a few months, it is end of the street, no obstructions and fairly newer construction and I have a 5G connection in the road, but when I step onto the driveway it immediately steps down to 4G and stays on 4G as long as I'm on the property. Seems odd, but there isn't anything I can see that would be blocking the signal. Anyone have any ideas?

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Re: S22+ 5G switches to 4G at one location
vzw_customer_support
Customer Support

Good afternoon, tac3061! We all want to stay connected to 5G at all times, to get the speed you need, and we are here to help! Please remember, our 5G Nationwide and 4G LTE signals share the same low band spectrum delivering performance on par with our award-winning 4G LTE network. When you see UW next to the 5G icon, that's how you're connected to the ultra-fast 5G Ultra Wideband network. So, you can rest assured you are still getting the best service!  ~Rachel

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