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Oh, no! Dealing with tech issues can be a headache, especially if you are not able to receive text messages. We are here to help. We sent you a Private Note. ~Gilbert
I am having the same problem on my S21 ultra. Having to restart multiple times a day. Happens with Verizon messaging AND samsung messenger. Spent a long time troubleshooting with tech support yesterday and still not fixed!! Something in the last update. How many people have to complain about having the same problem before Verizon actually addresses it??? Is it that they don't care or they think it's just a coincidence that this many people are complaining about the same thing within a short time span. Been a loyal customer for over 20 years but I don't feel very appreciated right now.
We are sorry to hear you are having issues with your text messages, erin0818. We want to help you look into this further. We sent you a Private Note so we can continue working together.
I'm having the same problem with my S21 Ultra. It started with the most recent update. I did discover that if I removed my sim card then reinstalled it, all the missing text messages came through (32 of them). But I stopped getting them again a day later. Did the sim card process again and bam! Here they all come again. This is is my work phone and completely unacceptable! Simply ridiculous!
Same problem on my S22 ultra. Guessing a bad update somewhere since we're all having issues. Only update I recall was Samsung's monthly security update.
