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Correct Answer!
S22 Ultra issues
Michael802
Member
‎08-02-2022 07:24 PM

Switched from Verizon to tmoible took our s22 ultra with us we put the tmoible SIM card into the phone and it said a the phone is locked to Verizon. Install a Verizon SIM card. 
I called Verizon and they say the phone is unlocked on there end and we should call Samsung. I called Samsung and they said that they cannot do anything about it Verizon has to unlock it. The phone is paid off so we have a phone we can only use for a Verizon.

 

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Correct Answer!
Re: S22 Ultra issues
vzw_customer_support
Customer Support
‎08-02-2022 07:29 PM

We are here to help and are sending you a Private Message to assist you further.

-Sean

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