Re: S3 won't power up
WILJAC71
Enthusiast - Level 2

Yes I tried using the USB port on my PC. It still won't do anything, but get warm.

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Re: S3 won't power up
vzw_customer_support
Customer Service Rep

WILJAC71,

 

I appreciate all the steps you’ve taken so far to get your S3 to power back on. Let’s dive deeper into this. Has the S3 been exposed to any type of liquid or physical damage? Are you using the original charger that came with your S3?

 

JuanD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: S3 won't power up
WILJAC71
Enthusiast - Level 2

As I think about it I do recall an incident about three months ago a glass of water was spilled and the phone got wet. I had forgotten all about it since the phone kept on working.

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Re: S3 won't power up
sprmankalel
Champion - Level 3

This liquid damage could be the culprit of your phone no longer working as expected.

Re: S3 won't power up
WILJAC71
Enthusiast - Level 2

Yep I agree, I completely forgot about the incident. so I guess that's it case closed.

Thanks everybody.

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