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Anyone else having issues getting the new Marshmellow update on their S6 Edge Plus? I didn't wait for the push notificiation, just went to update software. I get the message it's available and the first time it took over 3 hours to get to 51% before I got an error 412. Now it's been up for 45 minutes and only at 8%.
I would think the Verizon servers are under load because of this but not this dang slow. I have a decent internet connection (download movies @ 4.4MB/s no problem), and I'm doing this over WiFi (not going to waste data). Just seeing if anyone else is having issues. Oh and the horrible upgrade app when connected to the PC doesn't even show an upgrade available!
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I am having the same issue. I got to 61% and it failed. 2nd time now and I'm at 44%.
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Just failed again at 46%. My wifes phone is downloading now and its at 42%.
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I can tell you’ve been anxiously waiting on this update for some time, LordCaliban007. I just want to add an alternative route to get this, and that is by using the Software Upgrade Assistant. Details on the Software Upgrade Assistant can be found here: http://www.verizonwireless.com/support/samsung-galaxy-s6-edge-plus-update/ What happens when trying the update this way?
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I should have said my last sentence a little better. Using the Windows upgrade app when my phone is connected and I tell it to search for new update software doesn't do anything. Says I'm up to date.
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Same issue here. It got to about 62%, and failed. I have 250 mbps internet, so I am assuming it is an issue on Verizon's side.
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So it's been two hours since my last post and I'm up to 15%. My wife who's same phone failed at home here before work is on her work WiFi and it's doing the same thing. Seems like they're throttling users who are forcing updates and not waiting for the push notification.
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I'm having the same issue