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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
S7 Post Oreo Update Lower Signals

Since updating to Oreo, my S7 has been a bit slow and also can have the battery heat up very quickly and very hot at times, this has never happened before, now happens periodically....and I have to take the phone out of my pocket.  The most troubling part is my reception.  In areas where I used to have 4G but one to two bars, I now get the 1x notification and connectivity is horrible.  Never had this before the update, now it is constant.  Very frustrating when you can't really use your phone any longer.

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Re: S7 Post Oreo Update Lower Signals
Customer Support

AtomBomber, I'm glad you reached out to us. Software updates are designed to enhance the performance of your phone, so I want yours to work normally. In what zip codes are you experiencing trouble? Does this happen indoors or outdoors? Had you downloaded any third-party apps prior to the phone overheating? We look forward to assisting you.


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